Privacy Policy

Vitality Hormone Clinic values the privacy of its users. This privacy policy outlines the information we collect, how we use it, and the rights users have over their personal data.

Information We Collect

When users interact with our site, we may collect personal identification and technical information. This includes:

• Contact information such as name, email address, and phone number provided when creating an account or contacting us. We require this to create accounts, respond to inquiries, and provide our services.
• Technical information such as IP address, browser type, cookie data, and access dates/times. We use common internet technologies to collect this for security and site performance.

We do not collect any health information or other sensitive personal data. Our site is not intended to provide medical advice or care.

Use of Information

The information gathered allows us to improve site functionality and user experience. Uses include:

• Creating user accounts
• Responding to inquiries
• Understanding user behavior to improve site navigation and performance
• Preventing fraud and securing our services

Information is only used for the purposes stated in this policy. We do not sell or rent user data.

Sharing with Third Parties

We may share information with service providers working on our behalf:

• Hosting services to display our site
• Email providers to contact users
• Payment processors to enable purchases
• Security and analytics services to protect and improve our site

These parties only receive the minimum data needed to provide their service. Information is not shared for any other reason unless required by law.

User Rights

Users have certain rights over their personal data per privacy regulations. This includes rights to:

• Access, edit, delete, or obtain a copy of personal data
• Restrict or object to certain uses of data
• Have data provided to them to import into another service (data portability)
• File a complaint with regulators over data use disputes

To make a request regarding personal data, contact our privacy team via email at [email protected]. We will respond within 30 days.

Data Protection

We employ industry standard security measures to protect collected information. Steps include:

• Encryption of sensitive data
• Regular software updates
• Authentication procedures
• Testing response plans to potential incidents

While we strive to fully protect data, no security measures can be guaranteed to be 100% secure. Users should take care regarding information provided online. We will notify users of any breach affecting personal information as required by law.

Children's Data

Our services are not directed towards children. Users must be over the age of 13 to use our site. We do not knowingly collect information from children under 13.

Changes to this Policy

We may occasionally update this privacy policy as service offerings and legal requirements change. Users should periodically review the latest policy for revisions. Significant changes will be announced in advance through our site or email. Previous versions of the policy are archived for review.